VUCA (volatility uncertainty complexity ambiguity) will magnify the problems caused by business process tangles

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The article  What VUCA Really Means for You from the Harvard business review  defines the VUCA  characteristics and how to approach them.

The unpredictable changes that result from VUCA are why organisations need clearly defined, consistent and simple business processes that can be rapidly adjusted to new requirements. Many of the organisations I work with have multiple, overlapping and inconsistent processes that have evolved without guidance and which result in a tangle of complexity where management don’t really know what’s happening.