A tangleologist uses tools and techniques from Business Analysis, Lean Six Sigma and Creative Problem Solving.
Business Analysis
This is a Revision Guide for the British Computer Society’s Business Analysis Practice exam.
The Business Analysis Body of Knowledge (BABOK) Version 3 from the IIBA contains the following knowledge areas:
- Business Analysis Planning and Monitoring
- Elicitation and Collaboration
- Strategy Analysis
- Solution Evaluation
- Requirements Analysis and Definition
- Requirements Life-Cycle Management
Lean Six Sigma
All the techniques within within Lean 6 Sigma are there to achieve the aim defined by Taiicho Ohno “All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes.”
Anything that is not needed in a process is a potential cause of tangles and confusion.
