Winners and Losers in Business Process Tangles

Business Process Tangles may grow up over a long period. Sorting them out may mean changing the working practices that have grown up during this time. Some people may benefit from the confusion, and the opportunities for employment and status that they provide.

Tangles may provide jobs and status for those who ‘can get things done’. This creates a dependency on these people who may then resist any change.  Organisational politics may mean that sorting out a tangle requires more than rational analysis.  Internal politics are a fact of life!

Business Process Tangles can provide opportunities for some people and burdens for others.  The rich picture below explains how.  You may have to scroll your browser to see it all.